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Privacy Policy

Insulated Products Corporation
("IPC," "we," "us," or "our")

Effective Date: September 1, 2026  
Last Updated: September 1, 2026 

This Privacy Policy explains how Insulated Products Corporation collects, uses, discloses, and protects information when you visit ipcpack.com (the “Site”), request a quote, apply for a job, contact us, or otherwise interact with us. 

By using the Site, you agree to the collection and use of information in accordance with this policy. 

1. Who We Are

Insulated Products Corporation is a manufacturer of cold chain and thermal packaging products, headquartered at: 

250 W. Artesia Blvd, Rancho Dominguez, CA 90220 Phone: (310) 638-0900 

2. Information We Collect

a. Information You Provide to Us 

We collect information you voluntarily submit through forms on the Site, including but not limited to: 

    • Request a Quote / Contact forms: name, company name, email address, phone number, mailing address, and details about your project or packaging needs. 
    • Job applications: name, contact information, resume/CV, work history, and any other information you choose to submit. 
    • General inquiries or correspondence: any information you include when you email or call us. 

 

b. Information Collected Automatically 

When you visit the Site, we and our service providers may automatically collect certain information via cookies, web beacons, and similar technologies, including: 

    • IP address and approximate location 
    • Browser type and version, device type, and operating system 
    • Pages visited, time spent on pages, referring/exit pages, and click activity 
    • Date and time of visit 

This information is typically collected through tools such as Google Tag Manager and similar analytics or advertising technologies. 

c. Information from Third Parties 

We may receive information about you from third parties, such as business partners, distributors, or publicly available sources, which we may combine with information collected directly from you. 

3. How We Use Information
We use the information we collect to: 

  • Respond to quote requests, inquiries, and customer service needs 
  • Provide information about our products, industries served, and services 
  • Process and evaluate job applications 
  • Operate, maintain, and improve the Site 
  • Analyze Site usage and trends 
  • Send communications related to your inquiries or, where permitted, marketing communications 
  • Comply with legal obligations and protect our legal rights 
  • Detect, prevent, and address fraud, security, or technical issues 

4. Cookies and Tracking Technologies

The Site uses cookies and similar tracking technologies (e.g., through Google Tag Manager) to operate the Site, remember preferences, and analyze traffic. You can control cookies through your browser settings, including blocking or deleting them; however, doing so may affect the functionality of the Site.

5. How We Share Information

We do not sell your personal information. We may share information with: 

  • Service providers who perform functions on our behalf (e.g., website hosting, analytics, email delivery, IT services, recruiting platforms) 
  • Business partners and distributors involved in fulfilling quote requests or orders 
  • Professional advisors such as legal, accounting, or insurance advisors 
  • Regulatory or law enforcement authorities, where required by law or to protect our rights, property, or safety, or that of others 
  • Successors in connection with a merger, acquisition, financing, or sale of company assets 

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements, after which it is deleted or anonymized. 

7. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, which may include the right to: 

  • Access, correct, or delete your personal information 
  • Object to or restrict certain processing 
  • Withdraw consent where processing is based on consent 
  • Opt out of marketing communications (via the unsubscribe link in our emails or by contacting us directly) 

To exercise any of these rights, please contact us using the information in Section 11. We will respond in accordance with applicable law. 

California Residents 

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended, including the right to know, delete, and correct personal information, and the right to non-discrimination for exercising your rights. We do not sell or share personal information as those terms are defined under the CCPA. 

European Economic Area / UK Residents 

If you are located in the EEA or UK, we process personal data on the basis of legitimate interests, consent, contractual necessity, or legal obligation, as applicable, and you may have rights under the GDPR/UK GDPR, including the right to lodge a complaint with a supervisory authority. 

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

The Site may contain links to third-party websites, including social media platforms (Twitter/X, Facebook, LinkedIn, YouTube). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

10. Children’s Privacy

The Site is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. International Users

IPC is based in the United States, and information we collect may be transferred to, stored, and processed in the United States or other countries where our service providers operate, which may have different data protection laws than your country of residence. 

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy. 

Contact Us

If you have questions or requests regarding this Privacy Policy or our data practices, please contact us: 

Insulated Products Corporation 250 W. Artesia Blvd Rancho Dominguez, CA 90220 Phone: (310) 638-0900 Website: ipcpack.com/contact 

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