Frequently Asked Questions

You will likely have some queries that you would like answered. You can ask us directly by getting in touch here. But first, check if your question has already been answered below.

How long will your product keep my shipment cold?

Performance depends upon many factors: The type of IPC insulation you use along with the amount (lbs) of GelTech Refrigerant Gel Packs, but also:

  • The temperature outside/weather conditions. Also referred to as ambient temperature.
  • The temperature and amount (lbs) of preconditioned goods you ship (your product).

How long will the GelTech Gel Packs stay frozen?

The answer is that GelTech Gel Packs will thaw in accordance with the amount of heat they encounter. The packs are designed to defrost slowly while they gradually absorb heat that surrounds them. Naturally, if there is more heat they will melt faster. So, the factors affecting melting will be:

  • Type of insulated packaging the packs are placed in.
  • The ambient temperatures the packs + insulation encounter.
  • The temperature of adjacent goods (your product).

Can Insulated Products Corp packaging materials be recycled?

Yes. CooLiner materials may be recycled into other products such as a wood substitute, which may be used for park benches, landscape decking, boat docks, and the like. For example, Insulated Products Corp type materials have been used to make plastic trays at KFC restaurants in the United States.

See our GreenLiner alternative to foam / styrofoam coolers, view article here

Where can I recycle Insulated Products Corp packaging materials?

CooLiner materials can be folded, compacted or bundled and sent freight pre-paid to:

Insulated Products Corp
c/o Recycling Program
6623 Washington Blvd.
Commerce CA 90040

Further important information about our materials can be found here.

GreenLiner foam can be 100% recycled at a local collection depot. This reduces landfill waste and is a testament to IPC’s commitment to providing high performance insulation products in a environmentally friendly manner. To find the recycling center nearest you please use this user-friendly link.

In addition to temp shield temperature control shipping materials , we also manufacture gel pack refrigerant products.

Does IPC ship internationally?

IPC ships worldwide. Our compact products are designed with the forethought of efficient transportation

What's the best way to ship refrigerated products?

When shipping products that must remain refrigerated during transit, it’s imporant to use effective insulated packaging, such as box liners, pallet covers and insulated pouches, in conjunction with refrigerant gel packs. Take a look at the infographic below for everything you need to know.

We’ve also explained the process in more detail in our How to Ship Refrigerated Products page

Packaging Refrigerated Products

After 48 hours, GreenLiner arrives 25% cooler

GreenLiner is 75% more space-efficient

Save 75% on shipping costs